Note To access software download pages, you must be logged on to Cisco. The latest version of the Cisco Unity Server Updates wizard, which installs the latest Microsoft updates that are required with Connection, and the latest version of Cisco Security Agent for Cisco Unity.
Even if you have the Connection DVD for the currently shipping version, we recommend that you download the Server Updates wizard, which may have been updated after the disc was produced.
Note Because of export controls on the strong encryption in the Server Updates wizard, the first time you download the wizard, you need to fill out a brief questionnaire. Follow the on-screen prompts. The Cisco Unity Connection service release a rollup of Cisco Unity Connection engineering specials for the shipping version, if available. Instructions for downloading the service release are available in the following locations, depending on the Connection version:. Note If there are no release notes available, a service release for the shipping version has not been released yet.
If Connection languages other than English-United States are installed, versions of the language files that match the version of Cisco Unity Connection to which you are upgrading. With a Connection software upgrade, you must also reinstall Connection languages.
Depending on your license settings, English-United States may not be available. Instructions for downloading and burning a disc of the languages that you want to upgrade are available in the following locations, depending on the Connection version:. DiRT is used to back up Cisco Unity Connection data and voice messages before the upgrade and to restore Cisco Unity Connection data and messages, if necessary. The latest service packs recommended for use with Cisco Unity Connection, if any were qualified after the shipping version of Connection was released.
Available on the Microsoft website. Also download or print the installation instructions. Step 1 Log on to Windows by using an account that is a member of the local Administrators group. Step 2 Stop the Cisco Security Agent service:. In the right pane, double-click Cisco Security Agent.
Best Answers 1. Vote Up 0 Vote Down. Best Answer. Failure to configure database in Sharepoint I found a workaround for this issue; please check if it will work for you. The following locations are: 1. About cathy emrald. Questions 3. Answers Best Answers Related Questions. How to use sem traffic improvement program By. Create an Active Directory account for unified messaging users to communicate with Exchange , Exchange or Exchange For more information on creating unified messaging services account in Active Directory and granting permissions, see the Configuring Unified Messaging in Active Directory section.
Decide whether you want Unity Connection to be able to search for and communicate with different Exchange , Exchange or Exchange server, or you want Unity Connection to communicate with a specific Exchange , Exchange or Exchange server in case the hostname or the IP Address of the specific server is known. Do the following steps:. Granting Permissions for Exchange or Exchange Selected configurations only : In either or both of the following conditions, you need to upload SSL certificates on the Unity Connection server to encrypt communication between Unity Connection and Exchange and between Unity Connection and Active Directory:.
If you have configured Unity Connection to search for and communicate with different Exchange servers, to use LDAPS to communicate with domain controllers, and to validate certificates for domain controllers. Configure one or more unified messaging services on Unity Connection. For more information, see the Granting Permissions section.
Update the settings for unified messaging users. Configure one or more unified messaging accounts to link the Unity Connection users with the mail server with which they are communicating.
For more information, see the Unified Messaging Account for Users section. Test unified messaging configuration. For more information, see the Test Unified Messaging Configuration section.
Create an Active Directory account to be used by Unity Connection unified messaging users to communicate with Office Decide and select the type of authentication that you want Unity Connection to use to sign in to Office client access servers.
Cisco Unity Connection For using OAuth2 web authentication mode for configuring Unified Messaging, you must create and register an application on Microsoft Azure portal corresponding to the Unified Messaging Service. For more information, see Step 4. Applicable only for OAuth2 web authentication mode Do the following steps for registering the application on Azure portal.
Sign in to the Azure portal at portal. It is recommended that for latest updates and link of Azure Portal, refer Microsoft updates. On the portal, select Azure Active Directory. A new window of Azure Active Directory appears. On Azure Active Directory window, select App registrations and create a new application using New registration field. The value of Client Secret is no longer appear on the Azure Portal. Hence make sure to copy the value of Client secret at the time of creation otherwise you have to create a new Client Secret for the application.
Enter Office Exchange Online in search bar and select it. Click Delegated permissions and add below permissions in your application:. On API permissions window, select Grant admin consent for Cisco Systems to provide grant admin consent for the requested permissions. Applicable only for OAuth2 web authentication mode Enter the values of below fields getting from the Azure portal in step Applicable for Cisco Unity Connection In case of multiple clusters , the above fields should be unique for each cluster configuration.
Do the following tasks on the Office server to enable Auto Discovery functionality that enables Unity Connection to search for and communicate with different Office servers:. Assigning Application Impersonation Role for Office Synchronization threads configuration should be done based on latency between Unity Connection and Office server. Uploading certificates allows you to:. Validate the certificates for Exchange Servers.
Secure communication when you have configured Unity Connection to search for and communicate with Office servers.
Create one Unified Messaging Service and configure all the users with that service account. If Unity Connection server is being shared by tenants for voicemail service, then multiple Unified Messaging Service accounts are required. Test the unified messaging service. For more information, see the Test Unified Messaging Configuration. Unity Connection accesses Exchange or Office mailboxes using an Active Directory account called the unified messaging services account.
After you create the account, you grant it the rights necessary for Unity Connection to perform operations on behalf of the user. Uploading messages into Exchange mailboxes. Updating messages with changes made in Unity Connection.
Deleting messages in Exchange when the messages are deleted in Unity Connection, and so on. You need to create one or more domain user accounts in the Active Directory forest that includes the Exchange servers with which you want Unity Connection to communicate. Note the following points while configuring Unified Messaging in active directory:. Give the account a name that identifies it as the unified messaging services account for Unity Connection.
Do not create a mailbox for the domain user account. If you create a mailbox for the account, unified messaging does not function properly. Do not add the account to any administrator group. Do not disable the account or Unity Connection cannot use it to access Exchange or Office mailboxes.
Specify a password that satisfies the password-security requirements of your company. When you are configuring unified messaging for a cluster, Unity Connection automatically uses the same unified messaging services account for both Unity Connection servers.
When you are configuring unified messaging for intersite networking or for intrasite networking, you can use the same unified messaging services account for more than one Unity Connection servers. However, this is not a requirement and does not affect functionality or performance. Sign in to a server on which Exchange Management Shell is installed using either an account that is a member of the Enterprise Admins group or an account that can grant permissions on Exchange objects in the configuration container.
Run the following command in Exchange Management Shell to assign the Application Impersonation management role to the unified messaging services account for Exchange , Exchange or Exchange If you have created more than one unified messaging services account, repeat Step 2 for the remaining accounts. Specify a different value for RoleName for each unified messaging services account. After configuring the authentication mode and web-based protocols on Exchange servers, create one or more Unity Connection unified messaging services.
Select the same authentication mode and web-based protocol that you specify in the servers. You must configure all Exchange , Exchange or Exchange client access servers to use the same type of authentication. Decide whether you want the communication between Unity Connection and Exchange , Exchange or Exchange client access servers to be SSL encrypted.
If so, you must specify the same SSL setting on all the Exchange , Exchange or Exchange client access servers. Sign in to a server that has access to the same Exchange client servers that is accessed by the Unity Connection.
Use an account that is a member of the Local Administrators group. You need to verify the authentication settings for both EWS and Autodiscover.
Under Default Website , select Autodiscover :. In the middle pane, in the IIS section, double-click Authentication. Confirm that the Status column says Enabled for the type of authentication that you want the unified messaging services account to use to sign in to Exchange client access servers.
When you create a unified messaging services account, you configure Unity Connection to use the same type of authentication. Unity Connection supports only the following types of authentication:. If you have changed any settings, in the right pane, select Apply. In the left pane, select Autodiscover again. In the middle pane, double-click SSL Settings. If you changed any settings, in the right pane, select Apply.
Confirm that the Status column displays Enabled for the type of authentication that you want the unified messaging services account to use to sign in to Exchange mailboxes. In the left pane, select EWS again. If the Require SSL check box is checked:. Repeat Step 5 through Step 7 for the other Exchange , Exchange or Exchange client access servers that Unity Connection can access. Close IIS Manager. If any unified user Exchange mailboxes have more than messages including voicemails and receipts, then enable the EWS paged view search functionality in Unity Connection server.
See also the "Requirement for Domino Partitioning" section. Homing Cisco Unity subscriber mailboxes in an Exchange cluster is supported. However, clustered Exchange servers require special hardware that Cisco does not provide and advanced knowledge of Windows and of Exchange clustering.
Cisco will not help with configuration or support of the Exchange cluster; it is the responsibility of the customer to obtain support for the Exchange cluster. Do not install Active Directory on either Cisco Unity server.
When the message store is installed on a separate Exchange server, Exchange administration software must also be installed on the secondary Cisco Unity server. It is not supported to install failover under the following circumstances:. These services cannot be configured to run as Local System. Note that the maximum number of voice messaging users supported on each server platform includes all regular subscribers and hotel guests.
The Cisco Unity Unified Messaging configuration has the following characteristics:. Voice and e-mail messages are stored on the message store servers. Cisco requires the following certification for anyone installing a Cisco Unity server as a Unified Messaging server:.
The Cisco Unity Voice Messaging configuration has the following characteristics:. For information on when the Cisco Unity server must be connected to the network, see the "Network Requirements" section.
Downloads Cisco Unity 4. Table Of Contents Cisco Unity 4. Revised January 23, Revised April 4,
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