Trim off the portion of cut sheathing, using the cutters on the strippers or using cutting pliers. Untwist the individual wires inside the cable from one another. In many cases, you'll need to strip only two of the wires if you are installing a standard one-line residential phone line. A second pair of wires is used if you are installing a second line, such as a second voice-phone line. Then, identify the individual wires you'll be using:. Old four-wire cable:. Cat-3 or Cat-5 cable:. Remove the cover from the front of the phone jack, exposing the mounting plate and mounting screw holes.
If the phone cable has been run inside the wall, thread it through the opening in the plate as you position the plate against the wall over the access hole. If the phone cable is surface-mounted, such as onto the front of a baseboard, the cable typically is inserted through a notch in the side of the phone jack. Mount the plate to the wall, molding, or other structure, using a screwdriver and small wood screws or drywall screws. Some phone jacks may have self-adhesive strips for securing the plate to the wall, but if this type of jack also has screw openings, it is a good idea to reinforce the installation with screws.
Connect the stripped wires from the phone cable to the corresponding screw terminals on the jack, using the following color combinations each jack terminal is identified by the color of the wire that is preattached to it :. To make the wire connections, loosen each terminal screw with a screwdriver. Wrap the bare copper end of the wire around the screw in a clockwise direction, using needle-nose pliers. Tighten the screw to secure the wire. The wire insulation should just touch the screw terminal and there should be no excess bare wire extending out from the screw.
Reinstall the cover onto the jack's mounting plate. Some covers are secured with a screw; others simply snap into place. Plug a phone into the jack to make sure the line is working properly.
Actively scan device characteristics for identification. Use precise geolocation data. We use cookies to make wikiHow great. By using our site, you agree to our cookie policy. Cookie Settings. Learn why people trust wikiHow. Download Article Explore this Article parts. Tips and Warnings. Things You'll Need. Related Articles. Article Summary. Part 1. Choose a spot for the new phone jack. Assess your room and think about the best path for the phone wires.
If you need a new phone jack on the opposite side of the room from your existing jack, will it be possible to run the wires along your baseboards? Figure out how much new wire you need.
Measure the distance from the old jack to the spot where the new one will be installed. Go to the hardware store and purchase the amount of wire you will need.
If your new jack is going to be located several feet from the old one, you should also buy fasteners that are made for keeping the wire in place along walls and baseboards. Choose a new jack. These types of jacks are simply affixed to your baseboard or wall, with minimal drilling required. Affix the new jack to the spot you have chosen. Some jacks come with adhesive backing and simple mounting instructions. Others may need to be screwed into the wall.
Depending on the type of wall you have, this may be accomplished either with a screwdriver and a bit of muscle or with a small drill. Ensure that your jack is not installed at a crooked angle by using a level to help you line up the jack with your floor or baseboard. Attach telephone wire to the old jack. Open the casing, or unscrew the plating, on the old jack. Loosen the screws that secure the red, green, yellow and black telephone wires. As necessary, trim damage from the old wires and strip the insulation from the tips.
Strip the insulation from the tips of the new wires, too. Twist the tips of the new wires with the tips of the old wires according to color: red to red, green to green, yellow to yellow, and black to black. Replace the twisted portions of the wires under the screws in the jack, and tighten the screws. Thread the new wire through the hole in the phone jack casing, and screw the casing back to the wall.
Run the wire from the old jack to the new jack. Using the path you mapped out in your original plan, run the new wire to the new jack. If you are running the wire along baseboards or up walls, use the fasteners you bought at the hardware store to secure it neatly in place.
Attach telephone wire to the new jack. Strip the insulation from the tips of the four wires. Loosen the screws on the back of the new jack, and affix the red, green, yellow, and black wires in their correct color-coded places.
Tighten the screws. Finish installing the new jack. Place the cover on the jack and screw it on. Reconnect the phone line and test your work. Return to the NID box and reconnect your phone line. Go back inside and test it by plugging in your phone or DSL cable.
If you have a dial tone and your internet works, your task is complete. Part 2. For example, if your old jack is a standard rectangular wall plate, it will be easiest to install a new jack that looks very similar. If you plan to attach your telephone to the wall, make sure you buy a wall mount jack, rather than a flush jack. A wall mount jack juts out from the wall, providing a structure on which to mount your telephone. You may have to call the company and request that they activate your phone line before you can use your landline.
Part 2. Plug a telephone wire into the telephone jack. The telephone wire should connect just like the company phone line's connector attached to the Network Interface Device box; you'll hear a soft click when the connector is in place.
Attach the other end of the wire to your landline's receiver. Place your landline phone's receiver near the telephone jack, then plug the free end of the wire into the "Line 1" port on the back of the receiver. Unless otherwise specified by your phone's manufacturer, avoid using the "Line 2" or other ports on the back of the receiver.
Attach your landline's receiver to your router if necessary. Some landline phones e. You'll use an Ethernet cable to connect the "Internet" port on your receiver to any free port on the back of your router. Plug your receiver into a power outlet. Using the power cable which came with your landline's receiver, plug one end of the cable into an electrical outlet and then plug the other end into the "Power" port on the back of the receiver.
Your phone receiver may have a built-in power cable. If so, just plug the free end of the cable into an electrical outlet. Test your phone. If your phone is properly wired and your phone company has activated service for your landline, you should hear a dial tone when you pick up the phone. At this point, you're free to make a call or set up your landline phone based on its manual. If the box in question only has two possible connections, just plug a RJ11 jack into the one marked Line 1.
If there are more, you would be well advised to ask your phone company to send out a technician. Yes No. Not Helpful 6 Helpful As long as you use the same colors on both ends, it doesn't matter. Not Helpful 13 Helpful You could use a multimeter. Touch one of the wires of the multimeter to the phone wire, then touch the other one to another port on the phone, or even to another part of the wire, at about 10 cms apart.
Not Helpful 19 Helpful With a soldering iron and some solder would be the most reliable option. Or turn off the electricity and wrap the metal of the wires around each other -- this option will be easy but may be slightly unsafe and won't last if it gets knocked.
Not Helpful 15 Helpful 5. Make sure the wiring is not loose, and try the phone in a different jack. If that is not the case, try plugging in a different phone. If that fixes the problem, you will need to get a new phone. If that is not the issue still, contact your telephone service provider. Not Helpful 6 Helpful 1. Upnorth Here. Yes, CAT-6 conductors work well for telephone service, up to a limited distance.
Not Helpful 4 Helpful 3. Phone is plugged in to telephone line but it says we have no service, why not? The line may be undergoing maintenance. Try calling your telephone company from a smartphone. Not Helpful 0 Helpful 0. There may be obstructions blocking signal. Try getting a signal booster antenna installed. Not Helpful 1 Helpful 0.
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